Privacy Policy

Roller Blinds Australia ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website roller-blinds.com.au.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form
• Subscribe to our newsletter
• Participate in surveys or promotions
• Communicate with us via email

This information may include your name, email address, phone number, and any other details you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send you newsletters and marketing communications (with your consent)
• Improve our website and user experience
• Analyse website traffic and usage patterns
• Prevent fraudulent activity and improve security
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Provide personalised content and recommendations
• Measure the effectiveness of our content

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Amazon Associates Programme

Roller Blinds Australia is a participant in the Amazon Services LLC Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au.

When you click on Amazon links on our website and make a purchase, we may receive a small commission at no additional cost to you. Amazon may use cookies to track your purchases for attribution purposes.

Third-Party Services

We may use third-party services that collect, monitor, and analyse user data, including:

• Google Analytics: To analyse website traffic and user behaviour. Google's privacy policy can be found at policies.google.com/privacy
• Amazon: For affiliate tracking and product recommendations. Amazon's privacy policy is available at Amazon Privacy Notice

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Roller Blinds Australia
Email: privacy@roller-blinds.com.au
Website: roller-blinds.com.au/contact

Australian Privacy Principles

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about the APPs, visit the Office of the Australian Information Commissioner.